What information do we collect from you and how?
PARCHAE collects personal information in several ways when you place an order or register for a product offered by PARCHAE. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address (es) so that we can process and fulfill your order.
PARCHAE may use your personal information for the processing of orders, payments, and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies.
We do collate information about site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. Marketing opt-in and opt-out provision.
We do not sell or otherwise pass your details to third parties for marketing purposes, Marketing communications
Safeguarding your personally identifiable information.
We will take reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a secure socket layer (ssl) encryption which encrypts your information before it is sent to us, to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.
Where and how to ask questions or file complaints?